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Terms & Conditions
Orders & Delivery
Special orders, large orders, or items not in stock will require additional lead-time. Items out of stock are automatically backordered and shipped when received. UltraPure shall not be responsible for delays due to conditions beyond our control.

Prices are subject to change without notice and without updating published material at our website or in print. Prices exclude all duties and taxes, installation, commissioning, packing, fumigation and shipping fees.

Payment Terms
Cash, Cheque, or T/T. Payment through bank fund transfers must be made in full before shipment of goods. Payment may be made in Singapore or U.S. dollars. All local and overseas bank charges are to be borne by payer.

Damaged Goods
UltraPure is not responsible for damage or loss incurred during shipping. Claims for goods damaged in shipment or shortages must be made by customer directly with freight carrier.

Due to hygiene and health reasons, returns and exchanges are not available.

Limited Warranty
What this Warranty covers:
UltraPure provides six (6) months carry-in warranty on manufacturing defects in parts and workmanship (excluding replaceable filters and membranes). UltraPure will, at its option, either repair or replace the defective part with out charge, subject to the conditions and limitations stated herein.

Carry-in means the customer will have to bring the unit to UltraPure's office or branches. Should the customer require onsite service, additional prevailing charges shall apply.

What this Warranty does not cover:
This warranty does not cover replaceable filters and membranes.

This warranty does not cover defects resulting from shipping, impropoer installation, negligent use, misue, alteration or accident, or that have been repaired with component parts other than those supplied by UltraPure Private Limited, Singapore.

UltraPure shall not be responsible for any implied warranties, including those of merchantability and fitness for a particular purpose. UltraPure will not be responsible for any incidental or consequential damages, including travel expense, telephone charges, loss of revenue, loss of time, inconvenience, loss of use of the product, and damage caused by this product and its failure to function properly. This warranty sets forth all of UltraPure's responsibilities regarding the product.